Learn to communicate with control and precision
What you need
You know the scenario. You’ve been railroaded into something. Office gargoyles shatter the peace. Boundaries and autonomy are challenged. You often end encounters with misunderstanding and confusion. Later, you think of the devastating retort that would have showed them!
What we do
We help you learn how personality and motivation impact people’s ineffective passive and poisonous aggressive behaviour and words. Assertiveness is the skill of strong, concise and direct communication that is laced with confidence and respect. Say the right thing in the right way.
What you get
Discover the roots of uncontrolled rage and the causes for inactive despair. Learn how to insert assertiveness naturally into your communication style. Encourage your passive ones; corral the brash. Communicate with assertiveness: control and precision.
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This was written by one of the attendees following an Assertiveness and Workplace Confidence workshop for QUB.
Competency Assessor, Translink,