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Last time I provided a suggestion as to why training and teaching might not be as life-changing as we would like. There is usually no element of initiation with it. The information transmitted therefore retains the […]

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So I ‘m sick to death of hearing about the golden age of learning when pupils were taught the ‘3 R ‘s ‘ of reading, writing and arithmetic even though only one of them starts with […]

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The title to this blog has been my personal mantra for many a year now. It started as a suspicion in the back of my mind as I pondered my own wasted school experience. But now […]

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With The Slugger Awards 2008 happening in Belfast in a few hours, I’ve been wondering… Why this interest in Blogging? Why is it so popular just now? I had a call last week from an NI […]

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Did you know that May is Get Caught Reading Month? In honour of this great event, I want to highlight a few helpful business writing trends that impact everyone who writes in this context. I will […]

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If you write for a business audience, there are some technical terms you need to know. Enjoy! Clichés are overused words and phrases that have lost their impact. Unfortunately, business writing is often rife with them. […]

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We listen to lots of speakers, trainers, coaches writers and managers. Many of them use big words, business jargon and technical jargon to impress or bamboozle their audience. This blog post looks at the small, everyday […]

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Customer Personas are funny things. Like lots of professional documentation, and immediately filed under Forgotten. If imprecise or dated, they can restrict and mislead your people, everyone from PR, marketing, website developers, copywriters. What is a […]

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This week, a friendly colleague sent me links to what he thought might be two new competitors for us. I admit it’s been some time since I did any market research on what the competitors are […]

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It can make a grown man cower in his Calvin Kleins. It can make a grown woman shiver in her Manolo Blahniks. Yet, it’s no bigger than a pinhead. What am I talking about? The apostrophe. […]

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This is a merciless attack on corporate speak phrases written by ordinarily sane, everyday middle managers and project co-ordinators who morph into corporate executives with a mouth full of multi-coloured marbles when allowed near a keyboard. […]

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Training is like an iceberg. Only one-tenth of the volume of an iceberg appears visible above the water. So it is with a training event. The actual bit that people see, the training day itself, is […]

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