Posts by: Dawn Baird

75% of people never scroll past the first page of the SERPs. What can you do to immediately improve your SERP ranking?

It seems like a simple task – learning the technology. But, productive meetings need careful planning and zero pesky distractions.

Does your mind go blank when you start planning your next series of blog post titles? And, what makes your audience come back?

Have you asked someone to work for free? Or, have you been asked to do this? This blog sets out why we don’t.

A positive thinking filter can help discipline your thoughts to be less negative, backward and passive. Read more to find out how.

Did you know that writing in plain English is a defined skill with tactics, rules and guidelines? It’s not as intuitive as you’d think.

What is technical writing? This blog post explains its defining characteristics, for anyone looking for a technical writing partner.

Do psychopaths kill productivity? Kevin Dutton – researcher in the Department of Experiment Psychology at Oxford, England and author of The Wisdom of Psychopaths – identified that those with a psychopathic personality are overrepresented among CEOs, […]

This guide to writing better business documentation is based on our experience of project managing and writing lots of different types of business documentation for clients.

There can be many reasons for project failure. Here is a list of things that need considered when planning projects, for the sake of a smooth, efficient project. Of course, surprises will temporarily derail everyone’s sense […]

What team collaboration software do you use? If you’ve recently been forced into remote working, or are considering how you can manage your team remotely for the foreseeable future, this blog will help you navigate. Remote […]

Who says tradition is out? OK, I have my digital camera. I love email. I’m an avid blog reader. I know what the credit crunch is. I’m even following the American election trail, via Twitter (only […]